Consistently deliver On-time Despite Multiple Disruptions
One of the major challenges faced by manufacturers is to meet delivery dates consistently. Even under normal circumstances, achieving on-time deliveries is a daunting task that requires careful planning and cooperation from all parties in the manufacturing process - even more so in the current crisis.
Today we are picking the brains of Mr. Ng Sang Beng, CEO of Aemulus Corporation Sdn. Bhd., on how his organization achieves on-time deliveries despite disrupted supply chains during this pandemic period.
Aemulus Corporation Sdn. Bhd. is a developer of automated semiconductor testers based in Penang. Mr. Ng founded the company back in 2004, and it has grown from employing just three people 16 years ago to around 130 people today. It used to have up to 20 overlooked, delayed, or non-updated orders per day, and a lot of time was wasted on communication.
That was before it started using MONITOR. Let's find out how MONITOR ERP has helped it to achieve on-time deliveries for the past two years, and how it is assisting in the current crisis.
Could you elaborate on how an integrated system like MONITOR has helped to improve your on-time delivery (OTD)?
"We track OTD by looking at the number of delayed issue tickets. Having used MONITOR for two years, we have reduced delivery issues from 300 a month to less than 10 a month today.
How has the MCO affected your OTD, and how do you maintain OTDs during this period?
"To maintain this number of OTDs during MCO is a great challenge. However, we have managed to keep delivery issues to below 20. With many staff working from home, MONITOR becomes even more crucial. All communications, discussions and exchange of information rely on MONITOR, now more than ever."
How are you able to manage and control your OTD in this crisis with both your supply and capacity being disrupted? What poses the greatest challenge at present?
"This questions turns out to be an easy one. Without the dashboard provided by MONITOR, our production would literally come to a standstill! During the MCO, when many of our suppliers are not allowed to operate at full capacity, Monitor acts as our eyes and ears in order to track the updates or changes in arrival of parts.
"The system itself is equipping us for Industry 4.0. Data-driven checkpoints and statuses are all necessary indices to manage while we work from home."
If you recognize the experiences of Aemulus Corporation Sdn. Bhd. and have been searching for a solution to better manage your OTDs in the current economic landscape, then feel free to reach out to us. We would like gain an understanding of your unique situation and provide you with a solution.
You can reach us via our contact page.