LEAX Group is a contract manufacturer of commercial vehicles, mining and construction, agriculture, general industry and telecom industry. LEAX Group have 1 200 employees in eleven companies all over the world. LEAX have used MONITOR ERP System since 1989.
How come, you have been MONITOR users for so long time?
– In the end of the 80’s we needed a simple and user-friendly ERP system to get a greater control over our business and we chose MONITOR. The simplicity and the user-friendliness of the system together with the fact that MONITOR continuously develops with new functionality gives us a fast and great overview of our business. The system works exceptionally which is the explanation to why we at LEAX have used MONITOR for so many years, says Jan Berggren, IT consultant at LEAX Quality.
How do you use MONITOR today?
– We use all the system’s modules and barely do not have any other complementary systems since our vision is to use MONITOR to 100 percent in all business processes. Recently, we started up a MONITOR CRM-support within our Sales department where MONITOR Mobile will be an important tool to continuously keep the CRM data base updated, says Jan.
Are there any advantages with using the same system in the whole group?
– It is very important for us as a group to be able to continuously get an overview of all parts of our business’ branches, both national and international. MONITOR makes it possible to compile and analyze our business critical data fast. We are then able to make decisions about suitable actions within the business, with help from these analyses, says Jan.
How is the treatment from Monitor’s side?
– We have always be able to turn to Monitor for support and help, regardless if we need help during new projects, establishments or general questions about the daily business. They also offer the possibility to host effective distance training sessions witch we think has several positive aspects, says Jan.
– From being ten employees when we started using MONITOR to todays’ about 1 200 coworkers in the whole group has of course affected our way of working, but the service and support from Monitor has not changed, Jan continuous.
How does MONITOR affect you to manage and succeed with your business?
– MONITOR ERP system gives us an ongoing, full control of our business which of course is a must to be able to meet and exceed the demands and expectations our customers have. We want to, together with Monitor, continue to develop, improve and adapt both the system and our business to become world leading, Jan concludes.
”MONITOR gives us the tools to be able to become world leading”