SUPPORT NEWS

LATEST NEWS

Important message regarding MONITOR version 09.00.10

Dear Monitor Customers,

Unfortunately, an error has occurred in version 9.0.10 of MONITOR that might affect your opening balance in the accounting.

It is very important that you inform your Financial department about this.

You must download the MQL file available on https://supportportal.monitorerp.com/9.0/

The file should then be loaded into MONITOR via the “Database Administration” procedure found under Global Settings | Printers / Users. Find the file that you downloaded and then click the button “Run database file”.

After this has been made, your Financial department must load new opening balances via the procedure “Opening Balance” found under Accounting | Switch Year / Period.

Please note!

It is very important that everything is done in the right order. This means you load new opening balances after the MQL file has been loaded into MONITOR.

We sincerely apologize for the inconvenience! If you have any questions, please contact our Support Center: +46 650 766 03.

MONITOR VERSION 9.0.11

We are now releasing MONITOR version 9.0.11!

You can read the fix list for 9.0.11 to see what has been changed in this version. You will find the fix list under Support -> MONITOR Fix List. Here you will also find fix lists for previous versions. Please note! Requires login.

MONITOR VERSION 9.0.10

We are now releasing MONITOR version 9.0.10!

You can read the fix list for 9.0.10 to see what has been changed in this version. You will find the fix list under Support -> MONITOR Fix List. Here you will also find fix lists for previous versions. Please note! Requires login.

NEW ROUTING CODES FOR DSV AND DHL

New routing codes for DSV and DHL. Routing codes for DHL apply from June 16th, 2018, and routing codes for DSV apply from June 11th, 2018.
These are included in versions 09.00.10, 09.00.06.137, and 09.00.09.054.

In previous versions you can also add the codes manually. This is done using the files called DHL_Routing.csv and DSV_Routing.csv which can be downloaded under our support page, below the FAQ: I need instructions for Year-end procedures/Shipping/Factoring export/Export to payroll program. On this page it is also described how the codes should be added to MONITOR.

Newsletter and Changes

Please login to read newsletters and changelogs.