Using AI in Monitor ERP makes it easier for you to:
- Compile and analyze customer information.
- Summarize cases.
- Find important guides and manuals in seconds, get information with the click of a button.
- Load and analyze data from your system.
- Get answers to your support questions 24/7, even when support is closed.
Watch our pre-recorded demo
Want to know more about AI in Monitor ERP? Watch our pre-recorded demo with concrete examples of how AI can help streamline your work.
Meet MAiA - Your AI assistant
Are you looking for quick answers on how to perform specific actions in Monitor ERP? Do you need detailed information from, for example, customer orders, delivery times, or your own business data?
With AI in Monitor ERP, you get more than just a powerful tool — you get a smart AI assistant that supports you and your business. MAiA helps you understand how Monitor works, answers questions based on your data, and gives you a clear overview in seconds — without the need to search through menus or reports.
How do I cancel a delivery that has already been invoiced?
MAiA can direct you to the right information in the manual. You can also have the information translated into other languages.
How do I install BI?
MAiA provides you with a detailed extract from the manual with clear step-by-step instructions.
Show me a table of the customers we sold the most to!
Do you also want to compare with the same period last year? Or do you want to know which products sold best to these customers? MAiA can help.
Why can't I mark an invoice for payment in Monitor?
MAiA can answer support questions, even when support is closed.
What is the status of our order to be delivered this week?
Ask MAiA about an order's status. Is the order delayed? MAiA can also explain the cause of the delay.
How have purchase prices developed over the past 12 months?
Analyze trends based on your purchasing history. View price changes and historical data for, for example, your top 10 most frequently purchased items.
Smarter and quicker with AI support in existing procedures
AI in Monitor ERP is much more than just a virtual assistant. It’s a natural part of the system – available whenever you need it. With the click of a button, you can receive a summary of customer information and cases, making it easy for you to quickly understand information and make better decisions. MAiA can also help you translate, summarize, and write customer e-mails, internal communication, etc.
Visions
Our vision is to leverage smart AI capabilities to take your business efficiency to the next level. Future applications include predicting delivery accuracy by analyzing historical data, as well as proactively identifying potential risks of delays in purchase orders – giving you the insights you need well in advance.
If you have ideas on how AI can be applied in Monitor, please submit your proposal in Monitor Idea Forum.
Frequently asked questions about AI in Monitor ERP
Is AI in Monitor ERP available today?
Yes, AI is included when you purchase Monitor ERP. To compare different pricing packages, read more here.
Will I be able to provide feedback and influence the AI functionality?
Yes, you can submit ideas and feedback through Monitor idea forum
We want to hear your thoughts so that the development of AI in Monitor ERP can create the greatest possible value for you as a customer.
Will there be an additional cost for AI in Monitor ERP?
AI in Monitor ERP is available in two levels: MAiA Basic, which is included for all users, and MAiA Pro, which has a monthly cost per user. Initially, the full MAiA offering is available free of charge during a trial period.
Will AI in Monitor ERP work in all countries?
Yes, AI in Monitor ERP works globally and supports multiple languages. However, in the initial phase, the service is not available in China, but functions in all other countries.
Where can I find AI in Monitor ERP?
AI features in Monitor ERP are available in our new web-based client, Monitor Client, which is included in Monitor ERP.