Service
Work smarter with service and maintenance by integrating Infobric Workorder with Monitor ERP.
What is Infobric Workorder?
Infobric Workorder is a complete digital order management system for those working in aftermarket. Fully integrated with Monitor ERP, it gives you greater control and makes your day to day work more simple and productive.
What are the benefits of the integration?
- Better planning with a clear overview of your service and installation work.
- All history in one place, making it easy to locate all service and installation history.
- Seamless integration means that you no longer need to enter the same information into two separate systems.
Who is the integration for?
If you
- work on installations, emergency and preventive service jobs.
- want to plan tasks, follow up, invoice, and have everything in one place.
- no longer want to spend time entering information into two separate systems.
Then the integration between Monitor ERP and Infobric Workorder is perfect for you.
How does it work?
The integration between Infobric Workorder and Monitor ERP gives you a seamless workflow from planning to invoicing and eliminates the need to input the same information into two separate systems.
You can create orders and plan jobs for your service technicians and installers from your computer or smartphone. You choose whether the order is created in Monitor or in Workorder and the information will be automatically mirrored in both the systems. This provides a common information space where both those inside and outside the office have access to the latest information in real time.
Once a job has been completed, all the details are sent back to Monitor: time, materials, and what has been done. The invoice basis is created automatically – allowing you to invoice on the same day.
The result? Less administration, better collaboration, and faster payment.
FAQs about the integration between Monitor ERP and Infobric Workorder
What can you do with Infobric Workorder?
- Keep track of service contracts: Schedule recurring visits – nothing gets missed as the system keeps track for you.
- Plan resources in Gantt view: Get an overview of your technicians, see occupancy, and book jobs easily.
- Use digital service protocols: Field technicians can fill in documentation on their phones, which can then be signed by the customer on site.
- Keep track of devices and history:
See statuses, previous service, and customer contact directly in the app.
How much does the integration between Monitor ERP and Infobric Workorder cost?
Choose the right license for the right employee with Infobric Workorder’s user levels, instead of the company package. This means you won’t have to pay for more than you really need. Add, remove and upgrade according to your needs.
What do you need to get started with an integration?
You need access to Full Access API, and you need API licenses. Please note: if 'Monitor Full Access API' is being used to write to the ERP System, by another party’s application, all of the application’s users/clients must have their own API license in the ERP System.
How can Monitor ERP help me with an API integration?
Monitor ERP's API enables multiple smart integration solutions and we work with a wide range of other systems to give you complete control of your business. Contant us to find out how we can help you!
You can read more about all our integrations here:
