Furhoffs Rostfria delivers every time with the Product configurator

When you’ve got many different product variations and the customer needs can shift quickly, it can be a real challenge to manage orders and production. For Furhoffs Rostfria, one of Sweden’s top manufacturers of stainless-steel products such as sinks, washbasins, urinals, and floor drains, the solution was clear: a more digital, secure, and automated workflow with Monitor ERP’s Product configurator.

Furhoffs Rostfria offers a wide range of products with endless customization options. That means each order can look completely different to the next, which makes manual handling slow and prone to errors. To boost efficiency and quality, the company decided to implement the Product configurator.

“The best thing about the configurator is that it’s so easy to use. Selecting components and accessories is quick, and you simply can’t make mistakes. All the errors we used to risk when choosing the wrong items have been eliminated,” says Carl Brian, Sales Manager & Key Account Manager at Furhoffs Rostfria.

By guiding the user and only allowing correct combinations, the system makes sure that every order is right from the start.

“The customer always gets a perfect product,” Carl adds.
This gives confidence – both to the sales team and to customers who know they’ll get exactly what they ordered. For companies with lots of recurring product variants, saving standard selections is a huge time-saver.
Even complex products become easy to handle – again and again, and the benefits don’t stop at sales, they are found in the production as well.

“The Product configurator has helped us a lot in structuring preparations and production times for the workshop,” Carl concludes.