”MONITOR gives us the tools needed to become world leading”
The LEAX Group is a contract manufacturer of mechanical components for commercial vehicles, mining and construction, agriculture, general industry, and the telecom industry. The LEAX Group has 1,200 employees in 11 companies all over the world. LEAX has been using MONITOR ERP System since 1989.
How come you have been MONITOR users for such a long time?
"At the end of the 1980s we needed a simple and user-friendly ERP system to gain more control over our business, and we chose MONITOR. The simplicity and user-friendliness of the system, together with the fact that MONITOR constantly evolves with new functionality, gives us a quick and broad overview of our business. The system works exceptionally, which is why the team at LEAX have been using MONITOR for so many years," says Jan Berggren, IT Consultant at LEAX Quality.
How do you use MONITOR today?
"We use all the modules of the system and barely have any complementary systems, since our vision is to use MONITOR exclusively for all business processes. Recently, we started up a MONITOR CRM-support facility within our sales department where MONITOR Mobile will be an important tool in keeping the CRM database updated," he adds.
Are there any advantages of using the same system in the whole group?
"It is very important for us as a group to be able to regularly get an overview of all parts of our business’ branches, both national and international. MONITOR makes it possible to compile and analyze our business critical data at high speed. We are then able to make decisions about suitable measures within the business, with help from these analyses."
"The system works exceptionally, which is why the team at LEAX have been using MONITOR for so many years."
How about the service you receive from Monitor?
"We have always been able to turn to Monitor for support and assistance, regardless if we've needed help during new projects, setups or general questions about our daily work. It also offers the possibility to host effective remote training sessions, which we believe has a lot of benefits."
"From a workforce of just 10 employees when we started using MONITOR to about 1,200 employees in the whole group at present, our way of working has of course been affected. However, the service and support from Monitor has never wavered," he adds.
How does MONITOR help you to manage and succeed with your business?
"MONITOR ERP system gives us ongoing, full control of our business, which of course is a must in order to be able to meet and exceed the demands and expectations of our customers. Together with Monitor, we want to continue to develop, improve, and adapt both the system and our business, to become world leaders."