Monitor CRM – No unnecessary detours

The entire sales process in a single system.

Order Monitor CRM via myMonitor

A mountain covered in snow under a blue sky.

Don't let any business opportunities slip away

Keep track of all your transactions in one place

See what needs to be followed up on and when

Get a clear picture of your pipeline

Integrated with Monitor ERP – as standard

Three signs that you need a CRM system

Three icons of microsoft Excel, Word and Outlook.

You lack control over your business and customers

Deals, customer history, and conversations are strewn across Excel, e-mails, and personal notes. This makes it difficult to get an overview and work efficiently.

Results: Uncertain forecasts, high vulnerability, duplication of work, and more difficulty when planning sales.

Icons for phone, chat, email, and calendar, illustrating leads coming in from multiple communication channels.

The sales process is unclear

Salespeople work in different ways, and there is no structured process for following up on leads.

Result: Deals drag on, leads are lost, and sales become difficult to scale up.

Charts and graphs, illustrating data analysis and insights.

You lack the insights needed to improve sales

It's hard to see why deals are won or lost and which customers create the most value.

Result: The same mistakes are repeated, making it difficult to develop the sales strategy over time.

The entire sales process in one system

Smarter sales support – Right in Monitor ERP

Monitor CRM is fully integrated with our business system – simple, seamless, and without the need for external integrations. Everything is directly linked: customer data, deals, orders, and history. Integration is standard and is handled by us at Monitor. This means:

No third parties
No separate integration solution
No additional cost to integrate with Monitor ERP

A woman looking at her phone in front of an illustration of a CRM dashboard.

Create quotes and orders directly in Monitor CRM

CRM and ERP – Seamlessly synced

You can create quotes and orders directly in Monitor CRM with seamless synchronization to Monitor ERP. All information is kept up to date across both systems, reducing duplicate work and giving you full control of the entire sales process, from lead to order.

An erp document with an arrow pointing to it.

More structured sales – Less administration

From purchase to delivery

With Monitor CRM, you can bring your customers, activities, and business opportunities all together in one place. You’ll gain a better overview, never miss out on business opportunities, and work in a more structured way.

You won't have to hunt for information
You won’t miss out on any business
You’ll gain a better understanding of what drives your sales
You can work in a more structured way, without it feeling like paperwork.

Information from sales is naturally linked to the rest of the business – from the transaction to delivery.

A person holding a tablet displaying the Monitor CRM dashboard with incoming cases.

Interested in Monitor CRM?

Our sales team will be happy to answer your questions and guide you based on your needs.

Talk to our Sales team

Features that make everyday life easier for the sales team

Features

With Monitor CRM, you can:

Gather leads, customers, and deals in one place
View the status of each deal in a clear and visual pipeline
Create activities, tasks, and automatic reminders
View all history associated with a customer, contact, or deal
Get an overview of responsibilities, activities, and next steps
Find information quickly without e-mail or Excel
Keep the entire sales team updated in real time
Create quotes and orders in Monitor CRM, synchronized with Monitor ERP

Curious about the possibilities? We'll happily tell you more

Our CRM experts will be happy to discuss your needs, ways of working, and the possibilities with Monitor CRM.

Mattias Blom

mattias.blom@monitor.se +46 70 932 72 59

Linda Ebbewall

linda.ebbewall@monitor.se +46 650 766 11

Frequently asked questions about Monitor CRM

How much does Monitor CRM cost?

Get started for 600 SEK per user per month.

No sign-up or platform fees.

Are there any additional fees?

No. You only pay per user – nothing more.

Is there a minimum contract term?

It depends on the setup, but you don't need to make any major commitments to get started.

How does Monitor CRM help us?

It'll help you keep track of leads, deals, and follow-ups. Less searching, more business.

Is it hard to get up and running with Monitor CRM?

No. You can start small and grow into it over time.

Would you like to get started with Monitor CRM? Place your order directly through our customer portal, myMonitor.

Do you have any questions about Monitor CRM? Contact us. Our sales team will be happy to answer your questions and guide you based on your needs.

Can we customize the CRM to fit our way of working?

Yes. You can customize sales, fields, and workflows to fit the way you work.

What does Monitor CRM replace?

Excel, e-mails, and loose sheets of paper – helping you keep everything in one place.

Is Monitor CRM suitable for small companies?

Yes – Monitor CRM is also a good fit for smaller companies in their early stages.

What does integration with Monitor ERP entail?

It's built in from the start.

No external integration
No third parties
No additional cost

Here at Monitor, we take care of everything, so it just works.

What do we gain from integration?

Customer data and events are linked
Quick access to product details for salespeople
Less duplication
Better overall view

From initial contact to delivery – all in one seamless process.

Do we need to set up the integration ourselves?

No. It's included and is already in place.

Why do we need a CRM system?

A CRM system is necessary for you to gain better control over sales, customer relationships, and business processes.

Provides control over business operations

Today, deals are often scattered across Excel files, e-mail threads, and in salespeople’s heads. This makes it difficult to get a clear overview of which deals are in progress, which ones are at risk of being lost, and which are close to closing. The result is unreliable forecasts and difficulties in planning and managing sales.

Provides transparency and an overview for the entire sales team

Furthermore, when important customer information and history are held by individual employees, the organization becomes vulnerable. If someone is absent, there is a lack of visibility into customer interactions and past activities, which leads to duplicate work and a poorer customer experience.

Creates a more structured sales process

A CRM system also creates a clearer and more structured sales process. Everyone follows the same approach, and leads are followed up on consistently. This reduces the risk of deals dragging on or falling through while also making it easier to scale up sales.

Provides insights into sales

Without a unified system, important insights into sales are also missing. It becomes difficult to see why deals are won or lost, which customers are the most profitable, and where in the process deals lose momentum. This means there’s a risk of repeating the same mistakes, and it becomes difficult to develop the sales strategy over time.